Privacy Policy

1. Information We Collect

When you register for an account on SMM Looker, we collect the necessary context to authenticate you: your email address and securely hashed password. If you opt-in via Google Authentication, we only receive and store your primary email address provided by Google.

2. How We Use Your Information

Your information is used strictly to provide access to our SaaS platform, manage subscriptions, process support tickets, and ensure the security of your account. We do not sell or trade your email, contact details, or personal data to external marketing agencies or SMM panels.

3. Payment Processing

All sensitive financial data (credit card numbers, cryptocurrency data) is handled directly by encrypted third-party processors (such as Stripe or Cryptomus). We do not store, log, or have access to raw payment card information on our servers.

4. Cookies and Local Storage

SMM Looker uses essential cookies to manage your login sessions and prevent repeated logins during active usage. We may also use local storage to save your UI preferences (like toggling filters on or off). You may disable cookies in your browser, but this will break authentication and user sessions to our app.

5. Data Retention

We retain your account data and support ticket history for as long as your account is active. If you wish to delete your account entirely, please contact our support team and we will scrub your personal data from our operational databases.